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Services

Choose the support you need: First Calls for qualified, tech-ready tickets, Lead Rescue to revive cold leads and protect your conversion rate, and Admin Desk support to keep your back office clean. Built for home service businesses running Google Guaranteed / LSA-style leads—with fast pickup, strict qualification, and ticket-quality obsession.

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Services Overview

We answer using your business name, qualify the job and deliver clean, tech-ready tickets fast.

Jump to First Calls

Lead Rescue

We revive cold leads and reconnect customers—so paid opportunities don’t die after attempt one.

Jump to Lead Rescue

We take care of time-consuming tasks such as CRM clean-up and closeouts, billing reports and custom operations spreadsheets.

Jump to Admin Desk

Admin Desk

First Calls

Professional call handling that delivers qualified, tech-ready tickets—fast.

Smiling female technical support specialist with headset using a laptop in a workshop setting.

We answer calls as if we are your business, converting them into clean, tech-ready service tickets. Our agents familiarise themselves with your rules and follow them consistently.

Answer calls with your business name
Qualify leads according to your criteria (service area, tasks not offered, opening hours).
Capture the details your technician needs to take over quickly
Handle after-hours calls and schedule for the next business window
Direct customers to mobile services or store visits according to your preferences
Multilingual support available

Note on questions about pricing:
We set expectations without guessing pricing—your technician confirms pricing on-site.

We boast an average response time of one ring
(approx. 6 seconds).

Avg Answer Speed

Lead Conversion

No Price Score

Converted leads without a customer needing pricing on the phone.

Leads converted into qualified, actionable tickets.

Lead Rescue

Revive cold leads. Recover paid opportunities.

Lead Rescue is our on-demand follow-up service for 'Customer NA' and stalled jobs. When a customer falls silent, we step in quickly to re-engage with them, reconnect them with your team and recover the job, all without damaging your brand.

Optional as on Demand Service
You trigger it — Text us the lead details when a job goes cold.
We work the lead — We run a structured recovery process designed to get the customer talking again.
Attempts contact up to 16 times over two days
Uses respectful calling windows and AI to optimise customer reach
Sends updates fast via SMS/email (focused on outcomes, not noise)
You get a clear result — a reconnected customer with a scheduled next step, or a defined outcome you can act on. It brings customers back for pricing, service, or scheduling. If it can’t be saved, you still get a clear record of what happened and why.

We manage to get 91.2% of customers on the phone and get a resolution regarding the service

Reconnection Rate

Leads Rescued

Stolen Leads

Hundreds of technicians caught stealing services were reported to company owners with service receipt amounts.

On average, we manage to get 62.5% of the customers we talk to willing and re-engaged for service.

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If you’re using paid lead generation, especially for Local Services Ads or Google Guaranteed workflows, missed follow-ups cost real money. Lead Rescue is designed to ensure that you get value from the leads you pay for.

Admin Desk

Keep your operations clean without burning your time.

A person writing notes with a yellow pen on paper next to a laptop on a desk.

Admin Desk provides back-office support for those repetitive tasks that eat into your week. We take care of the clean-up, close-outs and reporting work that keeps your business running smoothly, allowing you to focus on sales, dispatch and revenue.

CRM ticket cleanup & closeouts (clean statuses, clear outcomes and consistent notes)
Billing and reconciliation reports: weekly and monthly summaries that are easy to audit.
Custom operations spreadsheets and trackers built for the unique way you work.
Ongoing admin workflows you want off your plate
You define the scope and frequency (daily, weekly or monthly) and we will carry out the work according to your requirements.

Outsourcing your admin work to us will save you between 10% to 40% on your hourly costs.

Save Money Hourly

Accountability

Efficient

With all the fluff cleared and the repetitive work done, you'll find it easy to work like a well oiled machine.

Our admin tasks are all double-verified by our managers to ensure quality.

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Service Industries

We offer our services for businesses in the following industries: locksmithing, garage door installation, concrete pouring, gate installation, air duct cleaning, and chimney sweeping.